The Classic "QA Team" is Obsolete

When it comes down to building and deploying quality software, don't be misled into thinking that the classic "QA Team" is the best solution for your main line of defense. For an early-stage start-up that may be the only viable option. For anyone looking to be a major player in their ecosystem, there's a smarter way, and that involves evolving your QA team(s) into User Experience (UX) and Test Automation teams. 

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How to remotely test prototypes of mobile apps

The HubSpot usability team loves to get feedback on apps we’re developing to make our customer's marketing lives easier. But testing in the mobile environment presents a unique set of challenges. We recently devised a system that allows us to get much more insight from our testing sprints with real mobile users, using real apps in their natural environment -- in situ -- and discovered a whole new set of questions we were able to ask as a result.

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8 Tips for Doing Usability Testing at a Fast-Paced Company

At HubSpot, we have one of the fastest development teams around. Our dev team continuously deploys code, up to 100 times per day, so our product is constantly changing. This leads to several challenges for us on the UX team, whose job it is to ensure that the software is easy and enjoyable to use.

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The New HubSpot Nav Bar Design: A Web App Usability Study

Now that we've started doing a better job on this blog of providing you a glimpse at how our development and design processes work here at HubSpot, it's time we shed some light on the design half of the equation. We've recently overhauled our product navigation menu, so we thought this would make an excellent case study for looking at how customer research and testing have helped us move in the right direction, and move quickly.

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