Many of us can identify with using business software that has a robust feature set but is painful to use. Or perhaps it’s easy to set up and ...

What's the best way to organize the information in your company's main website menu?

Over the past few months we’ve been planning our yearly internal conference, affectionately named EPIC Week (Engineering & Product Internal ...

I work on the reporting team at HubSpot, and have for some years. And things have definitely evolved on the product during that time. New team ...

As one of the newest and least-understood UX disciplines, content design is sometimes considered an afterthought, a luxury. The commonly held ...

Consistency and quality are central to a good user experience. But despite your — or your product team’s — best intentions, inconsistencies and ...