As our team has grown, we’ve reached a point where tribal knowledge just doesn’t get transmitted as easily as it used to. For much of this tribal knowledge — like why half our infrastructure team recently Photoshopped lasers onto their eyes in their Slack pictures — it’s not a big deal if not everyone's in on the joke. But when it comes to our team’s values — the very principles that shape how we work, and why — well, we want everyone to be on the inside.
At our engineering leadership offsite last month, we realized that as we scale, we need to share our engineering values — our most important tribal knowledge of all — more plainly, more publicly, and more often. While much of our value system gets transmitted by osmosis during everyday interactions between people and teams, we recognized that it was time for more explicit reinforcement and articulation. If we aren’t deliberate about exposing new hires to these principles early and consistently, as time goes on, we risk eventually diluting (and possibly losing) these important and hard-won values altogether — values that have shaped the team and the company that we are today.