At HubSpot, our mission is to help millions of organizations grow better. And our product & engineering teams play a critical role in achieving this mission and solving for the customer. Below are the values that drive our product and engineering teams at HubSpot.
As engineers:
- We’re all in on AI, from developer tooling to the future of our product. We believe it will transform how our customers operate and grow.
- We build software that is globally distributed at a massive scale. What you build will be used by hundreds of thousands or millions of people.
- We invest in unified infrastructure, making it easy to get started or jump into systems you don’t directly own. This lets us build best in class tooling, means most of what we build will be through the existing stack, and means we can focus more on solving customer problems.
- We favor starting small and learning quickly by shipping. Problems go from ideation to product in hours or days, not weeks, and we’re pragmatic about documentation and design practices that support our speed.
- We’re on-call. We take ownership of what we build and have a high bar for quality and reliability. We’ll sometimes ship bugs but fix them quickly.
- We build with small teams of 3-4 people. Small teams with clear ownership can focus and move fast.
- Tech Leads and Engineering Leads are engineers first, managers second. They are hands on with impactful technical work and delegate by default to create a strong peer group that all take ownership of team responsibilities.
- We only hire and promote technical engineering leaders. Our leaders prioritize solving for the customer over perfect processes, planning, or programs.
- We invest in developer efficiency. We measure developer productivity to improve the way we work and build a great team. Small PRs, fast reviews, and collaborative teams win.
As a product and engineering organization:
- We want to win. HubSpot is unique as a large, fast growing business. We’re ambitious, never satisfied, and want to continue to experience outsized gains. This means you’ll be pushed sometimes.
- We work hard, and we believe in work flexibility and the ability to unplug.
- We build an easy, fast, and unified product. We help SMBs to scale through powerful, consumer grade experiences.
- We obsess over our customers. Everything we do should have a customer lens.
- We move fast and take calculated risks. Decisions don’t require 100% consensus or 100% data. Intuition and ownership count for a lot.
- We value throughput over predictability. Processes and planning only need to be good enough, and we have a low tolerance for bureaucracy.
- We’re building a great team. We help and support each other through questions, challenges, and growth. Being a part of the team is part of the reason we show up each day. We build psychologically safe teams and don’t tolerate jerks.
- We want you to grow and own your growth. Your manager can coach and align opportunities, but you are in the driver’s seat.
- We want to hear your feedback. We don’t pretend to be perfect or to have everything figured out, but we’re constantly trying to improve and evolve. You can help shape a better future for our team and customers.
If you're interested in being part of these values, you can find our open roles here.