The use case for live chat on a website seems obvious at first glance. It’s a support tool that allows users to more quickly and painlessly get help ...

In some ways, a flat UI represents less information than one with depth. The ultimate extension of this is this quick bookmarklet which can make many ...

When it comes down to building and deploying quality software, don't be misled into thinking that the classic "QA Team" is the best solution for your ...

The following is an excerpt from a blog post by Keith Frankel (@thekeithf). You can read the full article on the Inbound Marketing blog. Design is ...

The HubSpot usability team loves to get feedback on apps we’re developing to make our customer's marketing lives easier. But testing in the mobile ...

Last Wednesday I gave a Tech Talk, Pixels Matter, to the Dev team.