Customer-Driven Product Development: Understanding the real problem
Every user of your product has valuable insight to offer your team. That’s why it’s imperative that every user who fills out a support ticket gets a ...
Customer-Driven Product Development: How Signals Handles Customer Support
As the Signals team works toward an increasingly tighter product-market fit, we've taken a somewhat different approach when it comes to support. ...
Sharing the Load: Where to Go for Help as a New Product Manager
You just got asked to Product Manage a sweet new piece of software, and you're pumped! And why shouldn't you be? Product management is one of the ...
How We Deploy 300 Times a Day
Part of my job at HubSpot is to meet and welcome new potential HubSpot engineering hires. One of the most surprising things I get to tell them is ...
The Classic "QA Team" is Obsolete
When it comes down to building and deploying quality software, don't be misled into thinking that the classic "QA Team" is the best solution for your ...
HubSpot's Approach to Front-End Development at Scale
Over the years, our engineering teams at HubSpot have run into issues with deploying, updating, and sharing front-end assets (e.g. Javascript, CSS, ...