Security and usability have been at odds with each other since the dawn of time. We usually associate trusted software with clunky interfaces, not an intuitive user experience. This disparity has inspired many people to find clever (and not so clever) ways to work around common security measures. Some of the biggest information security breaches in the last year have been attributed, in large part, to this. We've been working hard to improve both security and usability internally at HubSpot. While we haven't found a perfect balance between the two, understanding their co-dependencies has helped us make our system safer and more user friendly.