Christopher O'Donnell

Christopher O'Donnell
VP Product (Sales Products)
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Recent Posts

Mastering the Product Demo 

Most product demos are disastrous. Spotty internet connections, software glitches, and fuzzy narratives come to mind. It’s rare to watch or give a product demo that doesn’t feel disjointed and unless product people have a regular platform like Science Fair to practice, improving can be a slower (and more painful) process than it should be.

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It’s Payback Time: A Crash Course in Our Favorite SaaS Metric

It’s a good time to be a SaaS company. We have tons of information at our fingertips on the metrics software-as-a-service companies should be tracking, including benchmarks for those metrics. But this wasn’t always the case; I remember when "Customer Acquisition Cost" and "Lifetime Value of a Customer" were buzzwords. Now, we have more acronyms than we know what to do with and those two only scratch the surface on how your biz is doing. No offense, CAC and LTV, but we need to dig a little deeper. 

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4 Ways to Get Into Product Management

There's never been a more exciting time to be a product manager. Leading tech companies have written strong playbooks over the past decade on how to successfully market and sell new products, sites like Product Hunt share developments in web and mobile applications every single day, and the tech industry is booming with more access to venture capital than ever before. If there were ever time to learn, grow, and innovate in the product world, it’s now. 

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Why Product Planning Fails

One of the most common questions I get from folks looking to optimize their product team's performance is: what's the right development process for us to use? After talking with them, I’m constantly left with the impression that most product leaders think they should be running Agile (note the capital “A”) frameworks like Scrum. The problem is, they can’t confidently say why. All that matters is that they have a clear-cut plan. 

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5 Reasons Your Product Doesn't Look Like the Mockup

One of the most common frustrations in software product development is the disconnect between what a designer envisions and what a development team delivers. As a product manager, I am certainly not alone in my experience of repeatedly trying to untangle why the product that our team shipped deviated so much from the original concepts we saw come from the designer(s) on a project.

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